Star Spa Services Inc Customer Testimonials

In about 15 minutes, I was on my way home with my repaired pump!!! Service like this is unheard of today. The price paid for repair was very reasonable, and the tech answered many of my wife's questions about chemicals. I just wanted to thank you for the great service and let you know we will be spreading the word about your selection of spas and service."

Ron did a great job getting our spa running and on Saturday of Memorial Day weekend. I am blown away by you guys. You have a new customer. Thanks.

Just a quick note to say thanks for fixing the hot tub last week - back yesterday - used and enjoyed it. Hopefully I only will have to call you back to service before the winter. Again, thanks for your quick response."

Received the chemicals. Thanks for all your advice, courtesy, and patience. Regards to Kyle and Ron. God bless all. Happy New Year.

Thank you for such a quick response. The tub is working perfectly. Happy New Year!"

Thank you! Your technician did a wonderful job. He was on time, cordial, and highly professional. I will highly recommend your company to anyone who is in need of spa services."

He then proceeded to make the repair, and did so with unbelievable professionalism, patience, and skill.....always taking the time to explain things to me, which I found very enlightening.

Ron is the absolute best, and Star Spa Services Inc is also the best. Even though you folks are quite a distance from us, we will absolutely come and look at your spas, probably this summer when it is time for a new one. I would never consider buying a spa from anyone else!!!!

We continue to be huge fans, and we are so grateful that Ron knows his stuff. He is just great, and please make sure he sees this note from us.

Thanks so much.....we are thrilled to be able to hop in our spa again, thanks to all of you at Star Spa Services Inc."

Your technician, Kyle, was able to do a great job fixing our Viking Spa in August the year. You may recall he had to come back for a second visit. Anyway, Kyle did an excellent repair. We are very pleased with the quality of service we received from you. I hope we can do business again, and I remain very grateful for all your courtesy and help."

Thanks for your prompt and professional service."

Jamie and I are very happy with our new tub and the quality of your service! Best wishes, and I'm sure we'll be seeing you."

I really enjoyed talking to you on Tuesday and want to thank you again for resolving the problem with our spa. After you left, I realized I had forgotten to give you a tip, so I decided to mail it to you. 

It was really a pleasure to watch someone like yourself work. I have already told my neighbor about you, and we will refer any of our friends to you. Your expertise in this area of spa maintenance was very evident, and I was impressed. Don't forget to let me know when you get involved with selling the chemicals and supplies."

The Cover Glide is just great!!! So much easier to deal with, and I think it will save wear and tear on the cover itself.

I noticed that we're getting a little bit low on the shock treatment powder so the next time you come, why not leave us another bottle just to be sure we don't run out.

Thanks so much. We're really getting so much more enjoyment out of our spa. If you ever need a reference or a quote from a satisfied customer, count on me."

With prearrangements and my permission, you came into my unattended home to service my spa/hot tub. Your care and concern for my home was noticeable and appreciated. Not only did you make the necessary repairs, but you did not leave me a mess to be cleaned up. Additionally, you left a detailed list of repairs, parts, and cost, plus old parts for my inspection.

Furthermore, your understanding and courtesy of my concerns with the questionable manufacturer's warranty, and your tenacity in pursuing the manufacturer's obligation to me is greatly appreciated. Because of your intervention, the manufacturer satisfied their obligation.

Again, thank you for being my advocate."

I just wanted to thank you for squeezing into such a small space to fix the leak from our upstairs hot tub and promptly returning to fix the other leak that sprung up. 

You have been wonderful to our aging hot tub - essentially giving it a face lift by fixing and replacing everything from electronics and lights to seals to deteriorating jets.

It's wonderful that you've been able to do these repairs for us. We'd have to rip out a complete upstairs wall to replace it or make it into a giant planter without you!

Thanks so much."

Everyone involved from purchase to installation was friendly and informative from start to finish. I will definitely recommend them to my friends!"

Thanks for your prompt and professional service."

Recently needed service for an unknown problem. One phone call on Sunday, return call on Monday, service completed on Tuesday at a fair price. Donna and Kyle are a pleasure to work with. If you need a hot tub or service in their area, I would definitely use them!"

The new tub installation went smoothly, and Kyle, the installer, was courteous and thorough with demonstrating the operation. Their prices are reasonable as well. We will never use another company for service or purchase of hot tubs."